Please select the question that matches the problem you have
regarding your Internet purchase
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1.- I need more information regarding departures, available destinations and ticket sales

2.- The seats I selected are marked as occupied but I didn’t receive a ticket

3.- My purchase was approved but I didn’t receive an electronic ticket

4.- My purchase was declined

5.- I’m not sure if my credit card was charged

6.- My credit card was charged twice

7.- I need to make changes to my ticket(s) purchased online

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